Terms & Conditions
Welcome to Tuin.com.au, the online store operated by TUNEZONE PTY LTD (ABN 50 676 745 314). By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Overview
These Terms & Conditions govern the use of our website and the purchase of goods from Tuin.com.au. We reserve the right to update or change these terms at any time without notice. Continued use of the website constitutes acceptance of any revisions.
2. Company Details
Business name: Tuin.com.au
Operated by: TUNEZONE PTY LTD
ABN: 50 676 745 314
Email: info@tuin.com.au
Website: https://tuin.com.au
3. Product Information
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate and up-to-date. However, we do not warrant that all information is free from errors or omissions. In the event of an error, we reserve the right to correct it and revise your order accordingly.
4. Pricing & Payment
All prices are listed in Australian Dollars (AUD) and include GST (Goods and Services Tax) unless otherwise stated. Prices are subject to change without notice.
We accept payments through secure third-party gateways such as PayPal, Stripe, and credit/debit cards. Your payment information is processed securely and is not stored on our servers.
5. Orders & Acceptance
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our sole discretion, including where there is an error in pricing or product availability.
Once you place an order, you will receive an order confirmation email. This email is not an acceptance of your order, but an acknowledgment that we have received it. Your order is accepted when we dispatch the goods.
6. Shipping & Delivery
We offer shipping Australia-wide using trusted courier and postal services. Estimated delivery times are provided as a guide and may vary based on location and external factors.
Full details of our shipping policy can be found on our Shipping Information page.
7. Returns & Refunds
We offer a 14-day return policy on eligible items, in line with Australian Consumer Law. Items must be unused, in original packaging, and accompanied by proof of purchase.
For more information, please see our Returns Policy.
8. Warranties & Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality.
9. Intellectual Property
All content on this site, including text, images, logos, and product information, is the property of TUNEZONE PTY LTD or its content suppliers and is protected by copyright and trademark laws. You may not reproduce or use any material from this website without express written permission.
10. Limitation of Liability
To the maximum extent permitted by law, TUNEZONE PTY LTD will not be liable for any loss or damage arising from your use of this website or from any product purchased from us, except where required by law.
11. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any external sites.
12. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes will be resolved in accordance with Australian legal jurisdiction.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact:
TUNEZONE PTY LTD
Trading as: tuin.com.au
ABN: 50 676 745 314
Email: info@tuin.com.au
Phone: 02 4557 0397
Website: https://tuin.com.au