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    Privacy

    Privacy Policy – Tuin.com.au

    Tuin.com.au is owned and operated by Tunezone Pty Ltd (ABN 676 745 314), an Australian-based company. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    1. What information we collect

    We may collect the following types of personal information when you use our website, make a purchase, or contact us:

    • Full name

    • Email address

    • Phone number

    • Billing and shipping addresses

    • Payment details (processed securely through our third-party payment providers)

    • Device and browser information

    • IP address and website usage data (e.g. cookies, analytics)

    2. How we collect your information

    We collect personal information directly from you when you:

    • Register for an account

    • Place an order

    • Contact our support team

    • Subscribe to our newsletter

    • Use our website (automated tools such as cookies and Google Analytics)

    3. How we use your information

    We use your information to:

    • Fulfill orders and provide customer service

    • Communicate with you about your orders or inquiries

    • Improve our website and services

    • Comply with Australian laws and regulations

    • Send marketing communications (only if you opt-in)

    You may opt out of marketing emails at any time by clicking “unsubscribe” in the email or contacting us.

    4. Disclosure of personal information

    We do not sell your information. We may share personal information with:

    • Third-party service providers (e.g. shipping, payment gateways, IT)

    • Legal authorities where required by law

    • Our Australian business partners, only as necessary

    5. Data security

    We store your data securely using modern encryption and access controls. While we take reasonable steps to protect your information, no transmission over the internet is 100% secure.

    6. Your rights under Australian law

    Under the Australian Privacy Principles, you have the right to:

    • Request access to your personal information

    • Request correction of inaccurate information

    • Make a complaint about a breach of privacy

    To exercise these rights, please contact us using the details below.

    7. Cookies and tracking

    Our website uses cookies to provide core functionality and analytics. You may manage your cookie preferences via your browser settings.

    8. Overseas disclosure

    Some of our third-party service providers (e.g. hosting or email services) may store data outside Australia. We ensure these providers comply with privacy standards comparable to the APPs.

    9. Data breach notification

    In the event of an eligible data breach that is likely to cause serious harm, we will notify affected individuals and report the breach to the Office of the Australian Information Commissioner (OAIC), in accordance with the Notifiable Data Breaches (NDB) scheme.

    10. Contact us

    If you have any questions, complaints, or requests regarding your privacy or this policy, please contact:

    TUNEZONE PTY LTD

    Trading name: tuin.com.au
    ABN: 50 676 745 314
    Address： Unit 117 2-8 Hazewood Pl Epping NSW Australia 2121
    Email: info@tuin.com.au
    Phone: 02 4557 0397
    Website: https://tuin.com.au

    If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au

    11. Updates to this policy

    We may update this policy occasionally to reflect legal or operational changes.