Payment
Payment Information
Accepted Payment Methods
We currently accept the following secure payment options:
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Credit & Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Apple Pay / Google Pay (on supported devices)
All prices on our website are in Australian Dollars (AUD) and inclusive of GST unless otherwise stated.
Secure Payment Processing
All payments on Tuin.com.au are processed using secure, encrypted payment gateways. Your personal and financial information is protected with SSL (Secure Socket Layer) encryption, ensuring that your data is safe during every transaction.
We do not store any payment details on our servers. All sensitive information is handled securely by trusted third-party payment providers such as PayPal and Stripe.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. If you do not receive a confirmation within a few minutes of ordering, please check your spam folder or contact us directly.
Payment Errors or Declines
If your payment is declined or fails to process:
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Double-check that your billing information is correct
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Try a different payment method
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Contact your bank or card provider to ensure there are no blocks or issues
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If the problem persists, contact our support team for assistance
Important Notes
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Orders are only processed once full payment has been received.
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All fraudulent transactions will be reported to the appropriate authorities.
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We reserve the right to cancel or hold any order if payment issues or fraud are suspected.
Contact Us
If you have questions or issues related to payment, please contact our support team:
TUNEZONE PTY LTD
Trading name: tuin.com.au
ABN: 50 676 745 314
Address: Unit 117 2-8 Hazewood Pl Epping NSW Australia 2121
Email: info@tuin.com.au
Phone: 02 4557 0397
Website: https://tuin.com.au