About Us
Welcome to Tuin.com.au – Your Trusted Music Instruments Store
At Tuin.com.au, we are passionate about helping musicians at every stage find the perfect instrument to match their style, skill, and passion. Whether you're just starting out or you're a seasoned performer, our mission is to provide high-quality musical instruments and accessories at competitive prices, backed by outstanding customer service.
We are proudly operated by TUNEZONE PTY LTD (ABN: 50 676 745 314), an Australian based business dedicated to supporting the local music community. Based in Australia, we serve customers nationwide with fast shipping and reliable support.
What We Offer
Our curated collection includes:
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Guitars, basses, and string instruments
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Keyboards, digital pianos, and synthesizers
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Drums, percussion, and rhythm gear
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Studio equipment and pro audio
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Accessories, parts, and maintenance tools
We partner with trusted brands and manufacturers to ensure every product meets our quality standards. We are committed to transparency, authenticity, and customer satisfaction.
Why Shop With Us?
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Secure online shopping experience
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Fast and reliable shipping Australia-wide
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Friendly, knowledgeable customer support
Our Commitment
At Tuin.com.au, your satisfaction is our top priority. As musicians ourselves, we understand the importance of trust, quality, and service when it comes to buying musical instruments and gear online.
We are committed to:
Quality and Authenticity
We only stock 100% genuine products sourced from reputable brands and manufacturers. Every item listed on our site is carefully selected for quality, performance, and value.
Transparent Pricing
All prices on Tuin.com.au are clearly displayed in Australian Dollars (AUD), inclusive of GST where applicable. We do not charge hidden fees, and all costs (including shipping) are disclosed before you complete your order.
Accurate Product Information
We make every effort to provide detailed, honest, and up-to-date product descriptions, specifications, and images. What you see is what you get.
Fast and Reliable Shipping
We work with trusted Australian carriers to ensure your order arrives safely and on time. Tracking information is provided with every shipment, and we aim to dispatch most orders within 0–2 business days.
Hassle-Free Returns
If something’s not right, we offer a straightforward 14-day return policy on eligible items. We're here to help you through the return or exchange process quickly and easily.
Privacy and Security
Your personal information is protected using industry-standard encryption and security measures. We respect your privacy and will never sell or misuse your data. For full details, please view our Privacy Policy.
Compliance and Trust
Tuin.com.au, operated by TUNEZONE PTY LTD (ABN: 676 745 314), complies with Australian consumer laws. You can shop with confidence, knowing we are a legitimate, transparent, and customer-first business.
If you have any questions, need help choosing the right gear, or just want to talk music, our team is here to help.
Contact Us
TUNEZONE PTY LTD
Registered business name: tuin.com.au
ABN: 50 676 745 314
Address： Unit 117 2-8 Hazewood Pl Epping NSW Australia 2121
Email: info@tuin.com.au
Phone: 02 4557 0397
Website: https://tuin.com.au